If you receive a winmail.dat attachment, the sender is using Microsoft Outlook and will need to perform the following. Find the contact entry that the email was sent-to in the Outlook address book/contacts. Copy/write any details if you need to keep
Email Setup – Microsoft 365
DNS Record Setup for Microsoft Office 365 DNS MX None or @ MX 10 my-domain-tld.mail.protection.outlook.com DNS TXT None or @ TXT v=spf1 a include:spf.protection.outlook.com -all DNS CNAME autodiscover CNAME autodiscover.outlook.com sip CNAME sipdir.online.lync.com lyncdiscover CNAME webdir.online.lync.com msoid CNAME clientconfig.microsoftonline-p.net enterpriseregistration CNAME enterpriseregistration.windows.net
Email Setup – Google G-Suite
Technical setup guide, DNS records DNS MX Records Blank or @ MX 10 ASPMX.L.GOOGLE.COM Blank or @ MX 20 ALT1.ASPMX.L.GOOGLE.COM Blank or @ MX 20 ALT2.ASPMX.L.GOOGLE.COM Blank or @ MX 30 ALT3.ASPMX.L.GOOGLE.COM Blank or @ MX 30 ALT4.ASPMX.L.GOOGLE.COM DNS TXT
Email Setup – Website Basic Email
Basic email information You will need an active email address and password Webmail access: http://webmail.mydomain.tld Setting up computer software or mobile devices manually? SERVER: webmail.mydomain.tld SMTP, Port 25 or 2525, SSL Off, Authentication required IMAP, Port 143, SSL Off, Authentication required POP3, Port
Email Setup – Zimbra On Premise Server
Basic email information You will need an active email address and password Webmail access: http://mail.your-domain.tld Setting up computer software or mobile devices manually? SERVER: mail.your-domain.tld SMTP, Port 465, SSL On, Authentication required IMAP, Port 993, SSL On, Authentication required POP3, Port 995, SSL
Malicious e-mails
Receiving Malicious emails and/or attachments Please forward the email to postmaster@accessmy.email, please remove anything personal you do not wish the postmaster to see. Our SMTP network blocks specific attachments Most multi-media files, archive files, text files, certificate files, PDF’s and non-macro Microsoft files are usually
Notes for e-mail administrators
Technical mail notes The “ACCESSMY.EMAIL” mail exchange (MX) network will show warnings in your mail log/history to assist with resolving delivery issues. This is normal behaviour. Has your email attachment been blocked? Read more by visiting this link: Malicious e-mails
Common e-mail error messages
Received a mail bounce message? Common issues that will generate a mail notification: Email recipient address incorrectly spelt? Email recipient address does not exist? Email too big? Our size limit is 50MB per email and the receiver may also have
Email Setup – Zimbra Hosted
Basic email information You will need an active email address and password Webmail access: http://accessmy.email Setting up computer software or mobile devices manually? SERVER: accessmy.email SMTP, Port 465, SSL On, Authentication required IMAP, Port 993, SSL On, Authentication required POP3, Port 465, SSL